Khelo tournament Privacy Policy – Your Data Is Safe With Us

Khelo Tournament is a trusted online gaming platform in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities. This Privacy Policy explains how Khelo Tournament collects, uses, and safeguards your data.

This policy applies to our website, mobile app, and all digital services. By accessing the Khelo Tournament platform or creating an account, you are considered to have read and agreed to this Privacy Policy.

We may update this policy from time to time. If significant changes are made, you will be notified by email or platform notification. We recommend checking this page regularly to stay informed.

Khelo tournament collects two types of information from you – data you provide directly and data collected automatically.

We only collect information that is necessary to provide our services, maintain security, and meet legal obligations. No unnecessary or excessive data is collected.

Khelo tournament collects your information in the following ways:

• Registration Form: Information you provide when creating your account.
• KYC Verification Process: Documents and images submitted for identity verification.
• Transaction Records: Financial data generated during deposits and withdrawals.
• Platform Usage: Gaming data collected automatically during gameplay.
• Cookies & Tracking: Information collected via cookies while using the website and app.
• Support Contact: Information provided when contacting us via live chat, email, or phone.
• Third-Party Verification: Information received from payment gateways or identity verification services.

Khelo tournament uses the information we collect for the following purposes:

• Account Management: To create, verify, and manage your account.
• Service Delivery: To ensure access to games, lotteries, jackpots, and other benefits.
• Payment Processing: To process deposits and withdrawals securely.
• Identity Verification (KYC): To prevent fraud and money laundering.
• Customer Support: To resolve your issues and answer your questions.
• Security Assurance: To detect and prevent suspicious activity.
• Legal Compliance: To comply with applicable laws and regulations in Bangladesh.
• Service Improvement: To analyze and improve the overall platform experience.
• Promotional Communications: To send you offers and updates with your consent (with the option to opt out).

We will never use your data beyond the purposes stated above. Should we need to use it for any new purpose, your consent will be obtained beforehand.

Khelo tournament never sells, rents, or exchanges your personal data with third parties. However, limited sharing may be necessary in the following circumstances:

• Payment Service Providers: Necessary information is shared with bKash, Nagad, Rocket, or your bank to complete transactions.
• Identity Verification Agencies: With trusted verification services to complete the KYC process.
• Law Enforcement: We are required to provide information under court orders or government directives.
• Technology Partners: Technology companies that support platform operations, all bound by strict confidentiality agreements.

Our technology and service partners may only use your data for the purposes specified in their contracts. They are not permitted to use it for any purpose of their own.

Khelo tournament's website and app use cookies and similar tracking technologies. Cookies are small files stored in your browser.

The types of cookies we use:

• Essential Cookies: These are essential for the platform to function properly. They are used to maintain login sessions and ensure security.
• Performance Cookies: Helps us analyze which parts of the platform are used most, enabling us to improve our services.
• Functionality Cookies: Used to remember your preferences (language, theme).
• Marketing Cookies: Used to show relevant ads. You can turn this off at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

How long khelo tournament retains your data depends on the type of information and applicable legal requirements:

Once the specified retention period expires, your data will be securely deleted or anonymized.

As a member of Khelo Tournament, you have the following rights regarding your personal data:

• Right to Access: You can find out what personal information we hold about you and request to view it.
• Right to Correction: You may request corrections to any inaccurate or outdated information.
• Right to Deletion: In certain circumstances, you may request that your data be deleted.
• Right to Object to Processing: You may object to your data being used for marketing or analytics purposes.
• Data Portability: You may request a copy of your data in a readable format.
• Right to Restrict Processing: In certain circumstances, you may request that we restrict the processing of your data.

To exercise any of these rights, email us at support@khelotournament.net. We will respond within 30 business days.

Khelo tournament employs industry-standard security technology to protect your data. The key components of our security framework are:

• SSL/TLS Encryption: All data transfers on the website and app are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & Intrusion Detection: Advanced technology to prevent unauthorized access.
• Regular Security Audits: Regular vulnerability testing conducted by third parties.
• Restricted Access Policy: Only authorized personnel have access to data on a need-to-know basis.
• Data Backup: Regular backups are maintained on secure servers.

If you ever suspect that your account's security has been compromised, contact us immediately at support@khelotournament.net and change your password.

Khelo tournament strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect or store personal information from minors.

• Age is verified at registration, and accounts cannot be created if the user is under 18.
• Age is verified during the KYC process by checking date of birth and identity documents.
• If any minor's data is collected by mistake, it will be deleted as soon as we become aware and the associated account will be closed.

Khelo Tournament reserves the right to update this Privacy Policy as needed. When changes are made, we will take the following steps:

• All registered members will be notified by email prior to any significant changes.
• A notice will be displayed on the platform's homepage.
• The date of any changes will be noted under the "Last Updated" section at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

We recommend reviewing this page regularly to stay up to date with the latest Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch with us:

• Email: support@khelotournament.net
• Support Page: FAQ Find answers to common questions on this page.
• Live Chat: Log in to the platform and reach us directly via the support chat.

Our dedicated team will respond to data protection requests within 2 business days. Your privacy is our top priority.